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Support route

About Phoenix United CIC

Practical support for young people finding their way forward.

PUCIC is a Birmingham Community Interest Company focused on helping young people engage with learning, develop skills and make progress towards their goals and ambitions.

Young people and a mentor planning together in a bright community learning space

A shared plan can create a clearer next step.

Learning and support should fit around real lives.

PUCIC’s current mission describes flexible daytime, evening and weekend learning alongside vocational support programmes and education classes. The organisation’s approach is grounded in individual support, so that young people can work towards their own next steps.

  • Support young people to learn something new or strengthen existing skills.
  • Create routes that can work around other commitments.
  • Help people move towards the goals and ambitions that matter to them.
Explore PUCIC support
A mentor and a young person talking together in a community space
Good support starts with listening and a shared sense of direction.

Engage, empower, educate.

The line has been part of PUCIC’s public identity. In this refresh, it is treated as a promise of clear routes, active support and learning that feels connected to life beyond the classroom.

Engage

Begin with a route into safe, purposeful support and activity.

Empower

Build confidence, goals and practical ways to make choices.

Educate

Connect young people with learning, skills and next-step opportunities.

A PUCIC staff member holding professional-development certificates
The supplied newsletter highlights continuing professional development within the PUCIC team.

Mentors lead by example through continuous learning.

PUCIC’s 2026 newsletter states that its team actively pursues Continuing Professional Development qualifications so mentors can bring up-to-date support, guidance and expertise to young people.

  • CPD and professional development connected to quality mentoring practice.
  • Safeguarding training identified as part of the team’s professional approach.
  • Continuous learning that supports the confidence and futures of young people served by PUCIC.