Referral routes
Online referrals are currently closed.
PUCIC is not accepting referral information through this website during the limited launch. Do not use email for referral, casework or safeguarding details.
If someone is in immediate danger, call 999.
Current position
Protecting confidential information means not opening a route too early.
PUCIC is keeping online referral collection closed while its confidential-service controls are completed and independently checked.
- Do not enter referral, casework or safeguarding information on this website or send it through ordinary email.
- For general support enquiries, use the contact route without including confidential details.
- If someone is in immediate danger, call 999. The website is not an emergency-response service.
Referral information
Online referrals are not open.
PUCIC is not accepting referral information through this website during the limited launch. Do not send referral, casework or safeguarding details by ordinary email.
Limited-launch boundary
Confidential referral features remain offline.
- 1. Public collection is closed. No referral information should be entered on this website or sent by ordinary email.
- 2. Safeguarding comes first. If someone is in immediate danger, call 999. Use the safeguarding page for national support routes.
- 3. Future service controls. PUCIC will only open an online route after encryption, authorised review, retention and operational safeguards have been independently checked.
This website is not an emergency-response service.
Find urgent safeguarding supportConfidential online referral
Preparing the protected referral route.
PUCIC verifies the encrypted in-app controls before accepting any personal referral information. Do not send referral or safeguarding information by ordinary email.
If someone is in immediate danger, call 999.