If someone is in immediate danger, call 999.Safeguarding and urgent help
Contact route

Contact

Let’s find the right route.

Use this page to call, email, find the PUCIC office and understand the current availability of conversation and newsletter routes.

A calm entrance area in a contemporary community hub

A clear first point of contact makes the next step easier to take.

Call PUCIC

Published partnership telephone route from the supplied 2026 newsletter.

0121 622 1992

Email PUCIC

Public contact and enquiry route for Phoenix UTD CIC.

info@pucic.co.uk

Operating address

Confirmed public office location.

Office 1 Izabella House, 24–26 Regent Place, Birmingham, B1 3NJ

Clear routes, with the right safeguards in place.

01

Send an enquiry

For general enquiries, contact PUCIC directly by email. Please include only ordinary contact information and keep referral, safeguarding and sensitive case information out of email.

Email PUCIC

Retention: ordinary enquiries are retained for up to 12 months after the last meaningful contact, then securely deleted unless a documented exception applies.

Urgent safety: if someone is in immediate danger, call 999.

02

Request a conversation

Contact PUCIC to request a conversation. The team will agree the appropriate format and timing directly; online booking is not available.

Request a conversation

A direct request keeps the route clear and lets PUCIC match the conversation to the person’s needs.

A clear route to the PUCIC office.

Office 1 Izabella House, 24–26 Regent Place, Birmingham, B1 3NJ

Office address and directions are available above.